SIENNA

Express Shipping (within 72 hours).
3mm memory foam padding for extra comfort.
One time size exchange (subject to availability).
Final Sale items are not eligible for style exchanges.
Products may feature minor blemishes or natural wrinkles.

At OCEEDEE, we promise shoes that not only look good but also feel good.
We handcraft each pair with love and want to ensure that each of you enjoys wearing them.

Within 7 days of receiving the shoes, one can return or exchange size of our shoes.  They must be in unused and unworn condition and in their original packaging to be eligible for returns or exchange.

Purchases made online/redemption of store credit cannot be exchanged/returned/redeemed at the store.

Please note
1) We provide refunds only in the form of store credit.
2) Products once delivered can only be exchanged for another product or store credit.
3) Our store credit has a validity of 6 months from the date of issue and can be used for future purchases within that period.
4) Store credit cannot be combined with any promotional or discount coupon code. 
5) Items will be considered for store credit/exchange only if they are unused. Returns that are damaged or soiled may not be accepted and may be sent back to the customer.

6) In case of customization, charge of ₹1000 will be added to your order. Please note that for customization to proceed, the order must be prepaid. Custom orders are not eligible for exchange or return, except in the case of heel type changes.

7) In case of size or style exchange ,one can exchange the shoes 2 times only. 

8) In case of style exchange, promotional discounts are not applicable and it will be done on MRP.

9) Reverse pickup attempts will be done 2 times only from the Company. If the pickup is not done in these 2 attempts, customers need to send the shoes at their own cost.

10) Our warranty covers wear and tear for up to 6 months, but it is applicable only in cases of manufacturing defects. Warranty claims will be approved only after our customer support team has inspected and confirmed the defect. To proceed with the claim, customers are required to send the shoes to our office for evaluation.

Visit our Exchange and Return Policy page for more information.

Sold By: Soigne Mode Private Limited
Country of Origin: India
Manufactured, Packed & Marketed By: Soigne Mode Private Limited
Address of Manufacturer & Packer: D-44, Sector 11, Noida, Uttar Pradesh - 201301