WE PROMISE EASY EXCHANGE AND RETURNS
As part of the OCEEDEE experience, we want to make it easy and convenient for you to buy shoes online. Size issues, fit issues, style issues, we'll take care of it all. We do not want you to be stuck with the wrong pair of shoes!
We happily exchange shoes that come back to us in an unworn and undamaged condition in its original packaging.
Exchange is offered only as a size replacement, a remake or a credit note.
Since each pair at OCEEDEE is handcrafted, we only issue Refunds in the form of store credits. The store credit has a validity of 1 year and can be used across website for any purchase within the validity period. Please note, store credits cannot be combined with any other discount or promotion coupons.
Shoes that are purchased in sale cannot be exchanged or returned.
To initiate an exchange or a return, please write to us at firstname.lastname@example.org within 15 days of receiving your shoes and our team will assist you with the process within 24-48 hours (except Saturdays and Sundays).
For more information - Read Policy